Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
8.0
Location
8.3
Service
8.5
Dining
5.8
Guest reviews
7.6/10
based on 6 reviews
8.5
8.5/10 based on 1589 reviews
Sarah
United Kingdom,
January
2024
7.4/10
The hotel offers a comfortable stay with spacious rooms suitable for families. The service is attentive, but the dining options may not meet everyone's expectations. The location is convenient for exploring the nearby geothermal area. Overall, it's a decent choice for the value, especially for families.
Rooms
8.0
The rooms were spacious, with comfortable beds and a bunk bed for children.
Service
7.0
The reception desk was helpful, and the housekeeping services were efficient.
Location
9.0
In a geothermal area, the hotel is centrally located with easy access to various attractions.
Dining
6.0
The dining options were limited, but the provided pastries were enjoyable.
Facilities
7.0
The hotel offers commercial services and tours assistance for added convenience.
Edmund
United States,
December
2023
7.6/10
I had a pleasant stay at this hotel. The rooms were clean and comfortable, but the dining options were limited. The staff was friendly, and the location was fantastic with easy access to restaurants. The facilities, especially the pool area, were well-maintained. The value for money was reasonable, but additional charges for Wi-Fi were a downside.
Rooms
8.0
The rooms were clean and comfortable, with a bunk bed for children and an extra bed for our grown son. The beds were cozy.
Service
9.0
The service was excellent. The staff at the reception desk and housekeeping were attentive and accommodating.
Location
7.0
The hotel's location was convenient, close to many sites we wanted to see and several restaurants. It was a bit more busy but still enjoyable.
Dining
6.0
The dining options were limited to small packed items, not worth ordering again. However, the homemade cakes were delicious.
Facilities
8.0
The facilities were well-kept and included shops/commercial services. The welcome drink was a nice touch.
Ryan
United States,
October
2023
8.4/10
I had a wonderful stay at the hotel. It offers comfortable rooms with a bunk bed for children which was perfect for our grown son. The service was exceptional, and the location in the center of town was ideal. The dining experience was satisfactory but could use some improvement. The facilities were well-maintained and added to the overall positive experience.
Rooms
9.0
The room with a bunk bed for children was just what we needed for our family stay.
Service
9.0
The reception desk staff were very helpful and made us feel welcome.
Location
8.0
The hotel's central location made it convenient for exploring the town.
Dining
7.0
While the dining options were limited, the baked apples were a delightful treat.
Facilities
9.0
The facilities were clean and well-maintained throughout our stay.
Gareth
United Kingdom,
September
2023
7.2/10
I recently stayed at this hotel and had a mixed experience. The location was great, close to many sites we wanted to see, but the dining options left much to be desired. The rooms were comfortable, but the price felt a bit high for what was offered.
Rooms
7.0
I found the rooms to be comfortable but a bit overpriced.
Service
8.0
The service at the reception desk was efficient and helpful.
Location
9.0
The hotel is located in a convenient area close to the multiple waterfalls we wanted to visit.
Dining
5.0
The dining options were limited and not very satisfying.
Facilities
7.0
The facilities were decent overall.
Leon
United Kingdom,
August
2023
8.0/10
The hotel is conveniently located in a geothermal area with nearby restaurants. The rooms are comfortable with a bunk bed for children, but the extra bed for our grown son was not as comfy as expected. The service was exceptional, especially at the reception desk, offering a welcome drink and tour assistance. The dining experience was mediocre with small portions. Overall, it's a great choice for a warm stream vacation, but dining may need improvement.
Rooms
8.0
The rooms were comfortable with a bunk bed for children, but the extra bed for our grown son was not very comfortable.
Service
9.0
The service was exceptional, especially at the reception desk, offering a welcome drink and tour assistance.
Location
9.0
The hotel is conveniently located in a geothermal area with nearby restaurants.
Dining
6.0
The dining experience was mediocre with small portions.
Facilities
8.0
The facilities were good, offering a warm stream experience.
Chuck
United States,
July
2023
7.4/10
I had a pleasant stay at this hotel. The room was spacious and clean, but the dining experience was disappointing. The service was friendly and efficient, and the location was convenient.
Rooms
8.0
My room was spacious and clean, providing a comfortable stay.
Service
9.0
The service was friendly and efficient, making me feel welcomed throughout my stay.
Location
8.0
The hotel's location was very convenient for exploring the area.
Dining
5.0
The dining options were limited and not worth ordering again.
Facilities
7.0
The facilities were well-maintained and functional, adding to my overall comfort.